Contact Our Customer Support Team
We provide comprehensive customer support services to assist our valued players throughout New Zealand. Our dedicated team is available to help with account inquiries, gaming questions, payment processing, and responsible gambling concerns in accordance with New Zealand gambling regulations.
Available Communication Channels
Our professional support team offers multiple contact methods to ensure convenient assistance for all players. We maintain strict compliance with New Zealand’s gambling legislation while providing exceptional customer service.
- Live online chat available directly through our platform for immediate assistance
- Email support at [email protected] for detailed inquiries requiring documentation
- Phone support at +64 9 555 0123 during standard business hours
- Specialized responsible gambling support for players seeking gaming limitation assistance
Our customer service representatives are trained in New Zealand gambling regulations and can provide guidance on account management, payment methods, bonus terms, and responsible gaming practices. Response times vary by communication method, with live chat providing instant support and email inquiries typically resolved within twenty-four hours.
Last updated: January 28, 2026