Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies on our online gambling platform. As a New Zealand-based service provider offering gaming entertainment including slots, table games, and other casino products, we are committed to transparency regarding data collection practices and compliance with the Privacy Act 2020 and applicable New Zealand regulations. This policy details the types of cookies we employ, their purposes, and your rights regarding their usage on our platform. Last updated: January 28, 2026.
1. What Are Cookies and How We Use Them
Cookies are small text files stored on your device when you visit our gambling platform. These files contain information that helps us provide secure, personalized gaming experiences while maintaining platform functionality. We use cookies to enhance your gameplay, protect against fraud, remember your preferences, and ensure compliance with New Zealand’s gambling regulations. Our cookie implementation supports responsible gambling features, account security measures, and performance optimization across all gaming products including poker, blackjack, roulette, and slot machines.
Additionally, we employ similar technologies such as web beacons, pixel tags, and local storage to complement cookie functionality. These technologies work together to create a comprehensive system that supports fair gaming, prevents underage access, and maintains the integrity of our random number generators and payout systems.
2. Types of Cookies We Deploy
Our platform utilizes several categories of cookies, each serving specific functions essential to online gambling operations:
- Essential Cookies: Required for basic platform functionality, user authentication, payment processing, and regulatory compliance monitoring
- Performance Cookies: Collect anonymous data about gaming performance, loading times, and system reliability to optimize user experience
- Functional Cookies: Remember your gaming preferences, language settings, deposit limits, and responsible gambling configurations
- Analytics Cookies: Help us understand player behavior, popular games, and platform usage patterns for service improvement
- Marketing Cookies: Deliver personalized promotional content, bonus offers, and communications based on your gaming interests
- Security Cookies: Monitor for suspicious activities, prevent unauthorized access, and maintain compliance with anti-money laundering requirements
3. Session and Persistent Cookie Management
We implement both session and persistent cookies to support different aspects of your gaming experience. Session cookies are temporary files that expire when you close your browser, primarily used for maintaining your logged-in status during active gaming sessions and ensuring secure payment transactions. These cookies are crucial for preventing session hijacking and maintaining the integrity of your account balance and betting history.
Persistent cookies remain on your device for predetermined periods, ranging from days to months, depending on their specific function. These cookies remember your login credentials, gaming preferences, responsible gambling settings, and personalized dashboard configurations. Persistent cookies also support our compliance obligations under New Zealand law, including player verification, age confirmation, and self-exclusion monitoring systems.
4. Third-Party Cookies and Gaming Partners
Our platform integrates with various third-party service providers essential to online gambling operations, including payment processors, game developers, security services, and regulatory compliance tools. These partnerships may result in third-party cookies being placed on your device to support services such as credit card processing, software licensing verification, and fraud prevention systems.
We carefully vet all third-party cookie implementations to ensure compliance with New Zealand privacy laws and gambling regulations. Third-party cookies may include those from payment gateway providers, game software suppliers, customer support platforms, and analytics services. We maintain contractual agreements with these partners requiring adherence to strict data protection and privacy standards consistent with New Zealand legal requirements.
5. Cookie Consent and User Control Mechanisms
In accordance with New Zealand privacy legislation, we provide comprehensive cookie management tools allowing you to control which cookies are active on your device. Upon first visiting our platform, you will encounter a cookie consent banner explaining our cookie usage and providing options to accept, decline, or customize your cookie preferences. You can modify these settings at any time through your account dashboard.
Our cookie preference center allows granular control over different cookie categories while ensuring essential cookies necessary for platform security and regulatory compliance remain active. You can enable or disable performance cookies, marketing cookies, and certain functional cookies based on your privacy preferences without compromising your ability to participate in gaming activities or access core platform features.
6. Browser-Based Cookie Management Options
Most web browsers provide built-in cookie management tools allowing you to control cookie acceptance and deletion. Here are instructions for managing cookies in popular browsers:
- Chrome: Access Settings > Privacy and Security > Cookies and other site data to configure cookie preferences
- Firefox: Navigate to Options > Privacy & Security > Cookies and Site Data for cookie management controls
- Safari: Use Preferences > Privacy > Manage Website Data to control cookie storage and deletion
- Edge: Go to Settings > Cookies and site permissions > Cookies and site data for cookie configuration
- Mobile browsers: Access cookie settings through browser menus or device privacy settings
Please note that disabling certain cookies may impact platform functionality, payment processing capabilities, or access to specific gaming features while potentially affecting our ability to provide personalized responsible gambling tools.
7. Data Retention and Cookie Lifespan
We maintain different retention periods for various cookie types based on their function and regulatory requirements. Essential security cookies typically expire after your gaming session ends, while preference cookies may persist for up to twelve months to maintain your customized settings. Analytics cookies generally have shorter lifespans of thirty to ninety days, refreshing periodically to provide current usage insights.
Marketing and promotional cookies are subject to regular review and typically expire within six months unless you interact with promotional content, which may extend their lifespan. We automatically delete expired cookies and regularly audit our cookie inventory to ensure compliance with data minimization principles required under New Zealand privacy law and international best practices for online gambling operators.
8. Contact Information and Cookie Policy Updates
We reserve the right to modify this Cookie Policy to reflect changes in technology, legal requirements, or business practices. Updated versions will be posted on our platform with revised effective dates, and significant changes will be communicated through your preferred contact methods. We recommend reviewing this policy periodically to stay informed about our cookie practices and any new privacy controls or options available to you.
For questions about our cookie usage, privacy practices, or to exercise your rights under New Zealand privacy legislation, please contact our privacy team through the customer support channels available in your account dashboard or through our designated privacy contact methods outlined in our main Privacy Policy document.